PRIVACY POLICY

This Privacy Policy (“Policy”) is established by RAIPL (“We,” “Us,” “Our”) to affirm our commitment to protecting the privacy of individuals and safeguarding full transparency in how personal information is collected, used, and safeguarded. This Policy applies to all users engaging with RAIPL, whether through our official website or any affiliated platforms. The terms “You” and “Your” refer to individuals interacting with RAIPL across any platform(s).

By visiting the website - www.raipl.in and/or using our services, you acknowledge that you have read this privacy policy and agree to it. At RAIPL, we are dedicated to respecting your privacy and protecting your personal data. To provide you with access to the premium services, we have to collect and process certain data about what you provide/browser collects/Analytics collects (Gender, Age, Region, OS, Mobile, Desktop, demographics etc). This Policy explains how we process and use your data. By utilizing our Services, you approve that you have read and agreed to be bound by this Policy and consent to the development activities described under this Policy.

1. KEY INFORMATION

1.1 Applicability:
This Policy applies to individuals who access or use RAIPL’s website, or other marketing products or services made available by us or prospective customers of our products and services (henceforth, “Users”) and service providers who use the Platform to provide their marketing services to Users (“Service Providers”). To avoid reluctance, references to “you” across this Policy are to Users and Service Providers. By utilizing our services, you consent to the collection, storage, and use of your personal data as described herein.

2. HOW DO WE COLLECT PERSONAL DATA?

We leverage diverse methods to collect personal data from and about you through: Collection of Personal Information:

  • We receive and collect information directly from you on applications, forms, and in other communications, including but not limited to, identification information such as name, brand name, street address, e-mail address(es), contact, website URL, social media platform username, professional job title, etc. We use this information in marketing.
  • We collect general information about you from third-party sources on your transactions with us, our affiliates, and others. Third parties/publicly accessible resources - We will receive personal data about you from numerous third parties, including, without limitation: Technical Data from analytics providers such as Google, Meta and other advertising networks.
  • Identity and profile-related data from publicly obtainable sources and marketing service providers.
  • We also collect data when verifying your registration when using our services, including but not limited to, username, password, and specific queries and answers for resetting passwords.
  • We also collect information automatically from your browser or mobile device, including but not limited to, Internet Protocol address, type of mobile device, geographic location, referring website, mobile operating system, browser type, internet service provider, pages you visit, and the information you appeal, and the date and time of your access.

RAIPL utilizes the above-listed personal information only as allowed by law, including for the following tenacities:

  • We utilize the gathered information for crafting bespoke marketing strategies, including but not limited to, diagnosing problems with the website or application, sending you information about your account, providing you access to your account, notifying you of new products or applications being released, to perform collections, to troubleshoot problems, to verify your identity, to determine and confirm your transaction limits, to complete transactions and provide the Services authorized by you, to analyze our products and services, to apply our Terms and Conditions for our Services, to protect our rights and property, and to modify, scale, and optimize our Services.
  • We leverage general information provided by users for gaining crucial insights, data analysis, identifying usage trends, determining the effectiveness of our Services, and enhancing, customizing, and improving our marketing features, products, and Services.
  • To obey and enforce pertinent legal requirements, agreements, and policies, or to avert, detect, identify, examine, reply, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activities.
  • To develop and improve our marketing communications and reach untapped markets.
  • We share no mobile information with third parties/affiliates for marketing/Ads/promotional purposes.
  • If you are no longer utilizing our Services, we may continue to store and protect your Personal Information under this Privacy Policy, and as essential by law, counting but not limited to the following purposes: regulatory compliance, audits, and/or risk management.

3. HOW DO WE UTILIZE YOUR PERSONAL DATA?

We will only use your personal data when the law permits us to do so. We will only use your personal data where we need to provide our Services, or where we need to fulfill a legal obligation. We use your personal data for the following purposes: to verify your identity, to provide the Services to you including processing your order and providing you with end-to-end marketing services, to personalize your experience, to improve the functionality of our services based on the information and feedback we receive from you, for product development and testing, to improve customer service to effectively respond to Users’ Service requests, grievances, and support needs; to develop new product features and to provide occasional company news and updates related to us or the Services; to assist with the management of the Services offered to you, including to send you information and updates about the Services you have availed; to administer and protect our business and the Platform, including for troubleshooting, data analysis, system testing, and carrying out internal operations; to improve our business and delivery models; to perform our obligations that arise out of the arrangement we are about to enter or have entered with you; to impose our Terms; to market our Services to you; to comply with our legal obligations; and to respond to court orders, exercise our legal rights, or protect ourselves against legal claims.

OTHER POLICIES:

You agree and acknowledge that any information relating to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal communication such as emails, instructions from you, etc., may be composed, accumulated, and shared by us to render the Services to you. This may include but not be limited to vendors, social media firms, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors.


You agree and acknowledge that we may share data without your consent when it is obligatory by law or by any court or government agency or authority to disclose such evidence. Such revelations are made in good faith and belief that it is sensibly necessary to do so for applying this Policy or the Terms, or in order to comply with any appropriate laws and regulations.


You agree and acknowledge that by using our Services or accessing the Platform, you authorize us, our associate partners, affiliates, end-users, regulars, business partners, agents, and other third parties to contact you via email, phone, or otherwise. This is to help us to provide the services, provide you with publicizing material, and confirm that you are aware of all the topographies of the Services. Further you also specifically agree and authorize RAIPL and its associates, authorized partners, service providers, vendors, and other third parties to contact you to offer or invite your interest in availing other products or services provided by third parties through means counting but not limited to phone calls, SMS (short messaging service), electronic mail (e-mail), WhatsApp or any other messaging service/mobile app or any other physical, electronic or digital means.


Trusted third parties will be provided needed data such as our subordinate partners, and service providers that provide services for us or on our behalf, hosting and operating our Platform, providing marketing assistance, conducting our business, processing payments and transaction-related processes, and transmitting content.


Note: We necessitate all third parties to respect the security of your personal data and to treat it in accordance with the law.

INFORMATION DISTRIBUTION OR REVELATION

We may unveil, or in the past 2 years have revealed, the Personal Information recognized above in the following limited circumstances for business resolutions:

  • Brand Partnerships: We may reveal Personal Information with businesses and brands that are associated with us (for example, brands that control, are controlled by, or are under common control with us). We may also unveil Personal Information that is collected between websites that we, or our associates, control.
  • Companies/Organizations that Offer Services: We may unveil your Personal Information with companies that perform services for us, such as; product development, and data processing vendors. The information shared with these companies includes Personal Information to process transactions on your behalf, pursue our operations, follow your instructions as you authorize, or shield the security of our records.
  • Other Parties: We may disclose your Personal Information with other parties only to comply with a legal obligation; to protect the legal rights of (or otherwise participate in a legal process of) our company, our employees, our agents, our clients, and our affiliates; to protect the safety and security of our visitors, or to protect fraudulent activities. We do not share consent with affiliates and third parties. Hence, no mobile information will be shared with third parties or affiliates for marketing.

PROTECTION OF YOUR PERSONAL INFORMATION

We have judicious and suitable technical and organizational measures in place to protect against the loss, mismanagement, and modification of your Personal Information under our control. We have taken crucial steps to confirm that the Personal Information is stored in secure facilities and that functional measures have been applied for protection from unauthorized access.


Nevertheless, no security system is impervious. We cannot assure the security of our website or databases, nor can we guarantee that the Personal Information you provide will not be intercepted while being communicated to us over the Internet.

COOKIES POLICIES

Each time you visit our website, our website’s web server automatically gathers information, including Personal Information, through cookies, web beacons, and other analogous tracking technologies (collectively “cookies”). Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help the website recall information about your visit, which can make it easier to visit the website again and make the website more valuable to you. Some cookies are removed once you close your browser (session cookies), while other cookies are reserved even after you close your browser so that you can be documented when you return to a website (persistent cookies).

  • We use essential cookies to function as they enable you to move around and use the website and features. Without the essential cookies, the website will not perform as effortlessly as we would like it to for you, and we may not be able to provide the website or certain services or features you request. Examples include: regulating when you are signed in, determining when your account has been inactive, and for other troubleshooting and security resolutions.
  • On the other hand, Analytics cookies provide us with information regarding how visitors navigate and interact with our website. They allow us to comprehend, for example, more about how many visitors we have to our website, how many times they visit us, and how many times a user views specific pages within our Site. We also use Google Analytics cookies for these tenancies.These cookies help us make our website easier to use and usually improve its performance. We also gather metrics about how you interact with our website through these.
  • We also use cookies for security reasons and to provide personalized content. For example, we may store user predilections, your default language, device and browser information, and your profile information, which includes the level of your practice on the website, you visit, so we can classify you across devices and personalize the content you receive.
  • Many web browsers robotically accept cookies, nevertheless, you can generally change your browser settings to prevent this. If you disable cookies, your capability to use some features of the website may be limited. Once you clear your cookies from your browser on any of your devices, your selections will need to be reset.

YOUR PERSONAL INFORMATION

  • We normally retain your personal information for as long as necessary to accomplish the goals for which it was collected or processed. Afterward, we delete or anonymize it or, reserve it from any further processing until deletion is possible.
  • Provide adequate information that allows us to verify you are the person about whom we collected Personal Information.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  • We will only collect personal information by lawful and fair means and, where appropriate.
  • Personal data must be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against